Contoh Surat Order dan Surat Komplain Dalam Bahasa Inggris Yang Benar

CO ELEKTRONIK

Ahmad Yani street, Number 15, Jakarta

Phone:(021) 312345678 Fax: (021) 1234567

Email: CO15@gmail.com

 

Your Ref     : AW/MA                                                                                                                                                              15 July 2017

Our Ref       : SA/AM

 

To: Mr. Ari Wibow

PT. CEMERLANG JAYA

Gatot Subroto street, Number 11

Jakarta

 

Dear Mr.Ari Wibowo,

 

Thank you for your offering letter dated July, 10th 2016. We have read and learned it. We are interested to order some products from your company, with following spesification:

 

No Item Brand Amount
1 TV Led Samsung 3
2 Dispenser Miyako 10
3 Printer Canon 5

 

We hope that our orders will arrive within a week after this letter is received. The payment will be sent after we received our orders.

 

Your Sincerely,

Mrs. Andriana

Manager Purchasing

 

CO ELEKTRONIK

Ahmad Yani street, Number 15, Jakarta

Phone:(021) 312345678 Fax: (021) 1234567

Email: CO15@gmail.com

 

To                                                                                                                                                                                            25 July 2017

PT. CEMERLANG JAYA

Gatot Subroto street, Number 11

Jakarta

 

Dear Sir,

Subject   : Complaint about some damages of the goods

 

Through this letter we inform you that our order had arrived on time, However, after we checked the product you sent us, there are some damages of some Television.

The damages are:

 

  1. Two units of Television do not working
  2. One units of Printer do not working

 

For the evidence, we will send you back the damage products to be re-check by your company.

 

We hope in the future, we would not receive anymore damaged product like this. If this thing happen again, we are sorry that we will cut off our cooperation contract.

Thank you for your concern. We will wait for you reply.

 

 

Yours Faithfully,

 

 

 

Intan Nuraini

Sales Manager

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